Frequently Asked Questions

We manufacture a comprehensive range of wooden pallets (standard, block, stringer, Euro, chemical CP-series), plastic pallets (hygienic, rackable, nestable), pallet boxes, and custom packaging solutions. All our wooden pallets can be supplied with ISPM-15 treatment for export.

Yes, all our wooden pallets can be heat-treated or fumigated to meet ISPM-15 international phytosanitary standards. Each treated pallet is permanently marked with the IPPC certification stamp and comes with proper documentation for customs clearance.

Minimum order quantities vary by product type. For standard pallets, we typically require a minimum order of 100 units. For custom pallets and specialized products, minimums may be lower. Contact us to discuss your specific requirements—we're flexible and can often accommodate smaller orders for new customers.

Lead times depend on order size and product type. Standard pallets are typically available within 1-2 weeks. Custom pallets and ISPM-15 treatment may require 2-4 weeks. Large volume orders and export shipments can take 3-6 weeks. We always work to meet your timeline requirements.

Absolutely. We specialize in custom pallet design and manufacturing. Our engineering team can create pallets to your exact dimensions, load requirements, and application needs. Whether you need non-standard sizes, special entry configurations, or unique designs, we can engineer the perfect solution.

Heat treatment (HT) involves heating wood to 56°C for 30 minutes to kill pests—it's eco-friendly and the most common ISPM-15 method. Fumigation (MB) uses methyl bromide gas and is required for certain destinations like Australia. Both are ISPM-15 compliant, but heat treatment is generally preferred for environmental reasons.

Yes, we offer hygienic plastic pallets made from virgin HDPE or PP that meet food-safe and pharmaceutical standards. These pallets feature smooth, closed decks that are easy to clean and sanitize. They're perfect for food processing, cold storage, pharmaceutical manufacturing, and cleanroom environments.

Plastic pallets offer several advantages: no ISPM-15 treatment required for export, hygienic and washable surfaces, lighter weight reducing freight costs, longer lifespan (10-15 years), and resistance to moisture, chemicals, and pests. However, they have a higher upfront cost. We can help you determine which material best suits your application and budget.

Yes, we provide pallet repair and reconditioning services to extend pallet life and reduce costs. We inspect, repair, and recondition used wooden pallets, replacing damaged components and re-treating for export if needed. This sustainable approach can save 30-50% compared to buying new pallets.

Our manufacturing facility is located in M3 Industrial City, Faisalabad, Punjab, Pakistan. The full address is: B78-b, Phase 1-B, M3 Industrial City, Faisalabad. We serve both local Pakistani markets and international customers worldwide.

We serve a wide range of industries including FMCG, textiles, chemicals, food & beverage, pharmaceuticals, manufacturing, logistics & 3PL, and retail & e-commerce. Our diverse product range allows us to provide specialized solutions for each industry's unique requirements.

Payment terms vary based on order size, customer relationship, and delivery requirements. We typically offer terms such as advance payment for new customers, LC (Letter of Credit) for export orders, and net payment terms for established customers. Contact us to discuss payment options that work for your business.

Yes, we export pallets worldwide. We can arrange shipping via sea freight for bulk orders or air freight for urgent deliveries. All export pallets are manufactured to international standards and include proper ISPM-15 treatment and certification where required. We handle export documentation and can work with your freight forwarder.

Absolutely. Our technical team has extensive experience across all industries and applications. Contact us with details about your products, shipping requirements, and handling equipment, and we'll recommend the optimal pallet solution. We offer free consultations and can provide load calculations and engineering support.